Skip to main content

Please note Shop update 2024/08: Unfortunately, some customers have to register again!

Official dicodes products
International shipping within 24 hours
Store in Haltern am See
Credit card accepted
Hotline +492364.6082872

Data protection

We only process personal data (hereinafter generally referred to as “data”) to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

According to Article 4, Paragraph 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” is considered to be any process carried out with or without the help of automated processes or any series of processes carried out in this context with personal data, such as collecting, recording, organizing, arranging, storing, adapting or changing, reading, querying, using, disclosing by transmission, dissemination or any other form of provision, comparison or linking, restricting, deleting or destroying.

With the following data protection declaration we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing either alone or jointly with others. We will also inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data under their own responsibility.

Our data protection declaration is structured as follows:

I. Information about us as controllers

II. Rights of users and those affected

III. Information on data processing

I. Information about us as controllers

The responsible provider of this website in terms of data protection law is:

DampfWatt Agentur UG (haftungsbeschränkt)
Brüggeweg 45
D-45768 Marl

E-Mail: sales@dampfwattagentur.de

II. Rights of users and those affected

With regard to the data processing described in more detail below, users and those affected have the right for confirmation as to whether data concerning you is being processed, for information about the data processed, for further information about data processing and for copies of the data (see also Article 15 GDPR); to correct or complete incorrect or incomplete data (see also Art. 16 GDPR); to the immediate deletion of the data concerning you (see also Art. 17 GDPR), or, alternatively, to the extent that further processing is necessary in accordance with Art. 17 Para. 3 GDPR, to restriction of processing in accordance with Art. 18 GDPR; to receive the data concerning you and provided by you and to transmit this data to other providers/responsible parties (see also Art. 20 GDPR); to complain to the supervisory authority if you are of the opinion that the data concerning you is being processed by the provider in violation of data protection regulations (see also Art. 77 GDPR). In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 Paragraph 1, 18 GDPR teach. However, this obligation does not apply if this notification is impossible or involves disproportionate effort. Without prejudice to this, the user has the right to information about these recipients. 


According to Article 21 of the GDPR, users and those affected also have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Article 6 (1) (f) of the GDPR. In particular, an objection to data processing for the purpose of direct advertising is permitted.

III. Informationen zur Datenverarbeitung

Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any legal retention obligations and no different information is subsequently provided about individual processing procedures.


Cookie Manager

To obtain consent for the use of technically unnecessary cookies on the website, the provider uses a cookie manager.

 When the website is accessed, a cookie with the settings information is stored on the user's device so that consent does not have to be asked on a subsequent visit.

The cookie is required to obtain legally compliant consent from the user. The user can prevent or stop the installation of cookies through the settings of their browser.

Cookies

a) Session cookies/session cookies We use so-called cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your device by the Internet browser you use. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address. This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offering of a shopping cart function. The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, provided that these cookies data are processed for the purpose of initiating or executing a contract. If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Article 6 Paragraph 1 Letter f) GDPR. When you close your internet browser, these session cookies are deleted.

b) Third-party cookies Our website may also use cookies from partner companies with whom we work for the purposes of advertising, analysis or the functionality of our website. Please see the information below for details, in particular the purposes and legal basis for processing such third-party cookies.

c) Possibility of elimination You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact the manufacturer or support. However, with so-called Flash cookies, the processing cannot be prevented via the browser settings. Instead, you have to change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may result in not all functions of our website being fully usable.

Contact inquiries/contact options

If you contact us via contact form or email, the data you provide will be used to process your request. Providing the data is necessary to process and answer your request - without it, we cannot answer your request or at best respond to a limited extent.

The legal basis for this processing is Article 6 Paragraph 1 Letter b) GDPR. Your data will be deleted if your request has been answered conclusively and deletion does not conflict with any legal retention obligations, such as in the event of any subsequent contract processing.

Customer account / registration function

If you create a customer account with us via our website, we will use the data you entered during registration (e.g. your name, address or email address) exclusively for pre-contractual services, for contract fulfillment or for the purpose of Customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called wish list function) collect and save. At the same time, we then save the IP address and the date of your registration and time. Of course, this data will not be passed on to third parties.

As part of the further registration process, your consent to this processing will be obtained and reference will be made to this data protection declaration. The data we collect is used exclusively to provide the customer account. If you consent to this processing, Article 6 Paragraph 1 Letter a) GDPR is the legal basis for the processing.

If the opening of the customer account also serves pre-contractual measures or the fulfillment of the contract, the legal basis for this processing is also Art. 6 Para. 1 lit. b) GDPR.

You can revoke your consent to open and maintain your customer account at any time with future effect in accordance with Art. 7 Para. 3 GDPR. To do this, you simply need to inform us of your revocation. The data collected in this respect will be deleted as soon as processing is no longer necessary. However, we must observe retention periods under tax and commercial law.

Newsletter

If you register for our free newsletter, the data requested from you, i.e. your email address and - optionally - your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. As part of the further registration process, we will obtain your consent to send the newsletter, describe the content specifically and refer you to this data protection declaration. We use the data collected exclusively for sending newsletters - which is why they are not passed on to third parties.

The legal basis for this is Article 6 Paragraph 1 Letter a) GDPR. You can revoke your consent to receive the newsletter at any time with future effect in accordance with Art. 7 Para. 3 GDPR. To do this, you simply need to inform us of your revocation or click on the unsubscribe link contained in every newsletter.

User contributions, comments and ratings

We offer you the opportunity to publish questions, answers, opinions or reviews, hereinafter referred to as “contributions,” on our website. If you take advantage of this offer, we will process and publish your contribution, the date and time of submission and the pseudonym you may have used.

The legal basis for this is Article 6 Paragraph 1 Letter a) GDPR. You can revoke your consent at any time with future effect in accordance with Art. 7 Para. 3 GDPR. To do this, you simply need to inform us of your revocation. We also process your IP and email address.

The IP address is processed because we have a legitimate interest in taking or supporting further steps if your contribution encroaches on the rights of third parties and/or is otherwise unlawful. The legal basis in this case is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the legal defense that may be necessary.

Checking creditworthiness and scoring

If we give you the basic option of paying by invoice as part of our range of goods or services and you make use of this, we reserve the right to provide a credit rating report on a mathematical basis from a credit agency (such as Creditreform, Schufa, Bürgel or infoscore). -statistical procedures to be obtained. For this purpose, your data, to the extent that it is contractually relevant, such as your name and address, will be forwarded to the credit agency. We use the subsequent information about the statistical probability of non-payment to decide whether we offer you payment by invoice.

The legal basis for this processing is our legitimate interest in the reliability of the claim in accordance with Article 6 Paragraph 1 Letter f) GDPR.

Serverdata

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or our web space provider through your Internet browser. These so-called server log files contain, among other things, the type and version of your internet browser, the operating system, the website from which you switched to our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the Internet connection from which our website is used.

The data collected in this way will be stored temporarily, but not together with other data about you.

This storage takes place on the legal basis of Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted after seven days at the latest, unless further storage is required for evidentiary purposes. Otherwise, the data will be completely or partially excluded from deletion until an incident has been finally clarified.

Klarna „CHECK-OUT“

To process payments for orders via our online shop, we use the payment service of Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden, hereinafter referred to as “Klarna”, on our website. For this purpose, we have integrated Klarna's so-called check-out into the final order page of our online shop. The legal basis is the fulfillment of the contract in accordance with Article 6 Paragraph 1 Letter b) GDPR. We also have a legitimate interest in offering effective and secure payment options, so that a further legal basis follows from Article 6 Paragraph 1 Letter f.) GDPR. By integrating Klarna, your internet browser loads the check-out page from a Klarna server. This means that the operating system you are using, the type and version of your internet browser, the website from which the check-out was requested, the date and time of the visit and the IP address are transmitted to Klarna - even without you having to do so interact with the check-out page. As soon as you complete the order in our online shop, the data you enter into the input fields on the check-out page will be processed by Klarna under its own responsibility to process the payment. For the payment methods “PayPal” and “Prepayment” offered, processing is limited to passing on the payment data to us or PayPal without your further consent. For the payment methods offered “purchase on account”, “installment purchase”, “credit card”, “direct debit” or “immediate transfer”, the following personal data in particular are processed by Klarna for the purpose of payment processing and for identity and creditworthiness checks:

 – Contact information, such as names, addresses, date of birth, gender, email address, telephone number, mobile phone number, IP address, etc.
 – Information about processing the order, such as product type, product number, price, etc.
 –  Payment information, such as debit and credit card details (card number, expiry date and CCV code), billing details, account number, etc.

If you select the payment method “purchase on account” or “installment purchase”, Klarna collects and uses personal data and information about your previous payment behavior to decide whether you will be granted the desired payment method. Probability values for your future payment behavior (so-called scoring) are also used. The calculation of the scoring is carried out on the basis of scientifically recognized mathematical and statistical procedures.

Klarna assumes

https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf

Further information on the processing described above as well as the applicable data protection regulations are available.

Sample data protection declaration from Anwaltskanzlei Weiß & Partner